tl89 — Your Trusted Platform

tl89 Privacy Policy

Protecting the security and privacy of your personal information is tl89's highest priority. This policy explains how we collect, use and keep your information safe.

Last updated: January 2026 — This privacy policy applies to all tl89 services.

Introduction and Scope

About This Policy

tl89 is a trusted online gaming platform serving users in Bangladesh. When you visit our website tl89.cam, create an account, or use any of our services, your personal information may be collected and processed. This privacy policy helps you understand what information is collected, how it is used, and what your rights are.

This policy applies to all tl89 services, mobile applications, and related platforms. By using our services you agree to the terms of this privacy policy. If you do not agree with any term in this policy, please stop using our services.

Information We Collect

Personal Identity Information

When you register with tl89 or manage your account, we may collect the following information:

  • Full name (in Bengali or English)
  • Date of birth (for age verification — for users aged 21 and above only)
  • Valid email address
  • Mobile phone number
  • Residential address
  • National ID or passport number (when identity verification is required)

Financial and Transaction Information

To ensure secure transactions, we collect:

  • bKash, Nagad, Rocket or Upay account numbers (for transaction processing)
  • Deposit and withdrawal history
  • Betting and gaming transaction records
  • Balance and bonus usage information

Technical and Device Information

Information collected automatically when you use our platform:

  • IP address and geographic location
  • Browser type and version
  • Device type and operating system
  • Cookies and session data
  • Pages visited on our website and time spent
  • Referral URL (where you came from)

Purpose of Using Information

tl89 uses your collected information only for legitimate purposes. Below is a detailed description of why and how we use your information:

Service Operations

  • Account creation and management
  • Transaction processing and verification
  • Providing gaming services
  • Distributing bonuses and rewards
  • Storing betting history

Safety and Security

  • Detecting and preventing fraudulent activity
  • Identity verification
  • Preventing illegal transactions
  • Ensuring account security
  • Preventing access by minors

Communication and Support

  • Providing 24/7 customer service
  • Sending account-related notifications
  • Promotional information (subject to consent)
  • Resolving technical issues
  • Responsible gaming guidance

Development and Analysis

  • Improving platform performance
  • Analyzing user experience
  • Developing new services and features
  • Fixing technical errors
  • Ensuring service quality

Cookies and Tracking Technologies

What Cookies Are and Why We Use Them

Cookies are small text files stored in your browser or device when you visit tl89. These files help us remember your preferences and improve your experience.

Types of Cookies

Essential cookies: These cookies are required for the basic operation of our website. They are used to maintain login sessions, verify security, and store form data. These cookies cannot be disabled.

Functional cookies: These cookies are used for your language preferences, game settings, and personalized experience. Disabling them may cause some services to not work properly.

Analytical cookies: These cookies are used to analyze how our platform is used. This information helps us improve our services and is completely anonymous.

Cookie Controls

You can control or delete cookies through your browser settings. Keep in mind that disabling essential cookies will prevent you from logging in or making transactions on tl89. We recommend following each browser's guidelines for managing cookies.

Data Retention and Third-Party Sharing

Data Retention Period

tl89 retains your personal information only for as long as necessary. Information for active accounts is kept while the account remains open. After an account is closed, some information may be retained for a set period due to legal and regulatory obligations. Financial transaction records are generally retained for up to five years.

Sharing Information with Third Parties

tl89 does not sell or rent your personal information. However, limited information may be shared in the following cases:

  • Payment processors: Payment service providers such as bKash, Nagad, Rocket and Upay receive the information needed to complete transactions.
  • Technology providers: Technology partners who help operate our platform may receive limited information under confidentiality agreements.
  • Legal authorities: Information may be provided based on a court order or a lawful request from a law enforcement agency.
  • Fraud prevention: Information may be shared with industry-related organizations as needed to prevent fraudulent activity.

International Data Transfers

Your information may be processed outside Bangladesh. In such cases we ensure that data transfers meet international data protection standards and that your information is adequately protected.

Data Security Measures

SSL Encryption and Data Protection

tl89 uses industry-standard SSL (Secure Socket Layer) encryption technology to protect your personal and financial information. All data transmitted on our platform is encrypted, preventing unauthorized access by third parties.

Our Security Protocols

  • All data transfers secured with 256-bit SSL encryption
  • Regular security audits and penetration testing
  • Unauthorized access detection system
  • Automatic detection of suspicious activity
  • Two-factor authentication for account login
  • Regular secure backup system

User Responsibilities

We ensure the highest level of security on our end, but your role in keeping your account secure is also important. Never share your password with anyone, use a strong password, and log out properly after using a public device. If you notice any suspicious activity, contact us immediately.

Your Rights and Control

As a tl89 user, you have the following rights regarding your personal information:

Right to Access

You can request to view the information tl89 holds about you and receive a copy at any time. This request is generally processed within 30 days.

Right to Rectification

If your personal information is incorrect or out of date, you can request a correction. We aim to keep information accurate and up to date.

Right to Erasure

In certain circumstances you can request that your information be deleted. However, where there are legal obligations or ongoing disputes, it may not be possible to fulfill this request in full.

Right to Object to Processing

You can object to your information being processed for marketing purposes. We will stop promotional communications immediately after your request.

Right to Restrict Processing

In certain circumstances you can request that processing of your information be restricted, for example if there is a dispute about the accuracy of the information.

Right to Data Portability

You can receive a copy of your information in a standard format and, where applicable, request that it be transferred to another service.

Protection of Minors

Collection of Minors' Information Is Prohibited

tl89 services are for users aged 21 and above only. We do not knowingly collect personal information from minors (those under 21). We verify age at registration, and if a minor opens an account using false information, the account will be closed immediately and the collected information will be deleted.

If you become aware that someone under 21 has registered on our platform, please notify us immediately at [email protected].

Policy Changes and Updates

Notice of Changes

tl89 may update this privacy policy from time to time. If significant changes are made to the service or important changes are made to how information is used, we will notify you at your registered email and on the website. For minor changes, the "Last updated" date at the top of the policy will be revised.

Continuing to use our services after an update means you have agreed to the terms of the new policy. We therefore recommend checking this page regularly.

Relationship with Other Policies

This privacy policy is related to tl89's terms and conditions and responsible gaming policy. If there is any conflict between these policies, the most recently updated version will apply. For other important information about our services, please read our Terms and Conditions and Responsible Gaming Policy.

Contact Us

Privacy Enquiries

For any questions or requests regarding your personal information, this privacy policy, or your rights, please contact us:

Live Chat
24/7 Bengali live chat support — directly on the website
Response Time
Email replies are usually sent within one to two business days