tl89 Responsible Gaming —
Safe, Aware and Enjoyable
tl89 believes every player's safety is the highest priority. Our responsible gaming policy helps you enjoy entertainment in a protected and informed way.
Our Commitment
tl89 is a trusted online gaming platform in Bangladesh where entertainment and safety go hand in hand. Responsible gaming means enjoying gaming with the right mindset and within proper boundaries — never at the cost of harming yourself.
We believe online gaming is a source of enjoyment, but it should never affect your daily life, family, or financial stability. Our responsible gaming program is ready to support you at every step.
To ensure a safe environment for every player at tl89, we provide deposit limits, time-out, self-exclusion, and 24/7 support. If you feel gaming is becoming a problem, contact us directly.
Gambling can be addictive. Game only for entertainment — not as a solution to financial problems. Always play within your means.
Our Protection Tools
tl89 provides these powerful tools to help you play responsibly.
Deposit Limit
You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately. Increasing a limit requires a 24-hour waiting period — but lowering it is immediate. Use this feature to keep your budget under control.
Time-Out Option
If you feel you need a short break, set a time-out from 24 hours up to 30 days. During this period your account will be completely inactive and you will not be able to place bets or make deposits. The account becomes active again once the time-out ends.
Self-Exclusion
Self-exclusion is the most effective step for long-term protection. You can close your account from 6 months up to permanently. The account cannot be reopened while exclusion is active. Contact our live chat to activate self-exclusion.
Betting Limit
You can set your own limit on how much to bet per session or within a specific time period. This limit will prevent you from placing excessive bets on impulse and help keep gaming within the bounds of entertainment.
Time Tracking
You can track how long you play each day. When a set time limit is exceeded, our system will send you a notification. Manage your time consciously and keep gaming as one part of life — not all of it.
24/7 Support
Our Bengali-speaking support team is available around the clock for any issue. Speak directly via live chat or send an email to [email protected]. Contact us for any question related to responsible gaming.
Warning Signs of a Problem
If any of the following signs appear in you, it is time to be careful. The first step in responsible gaming is to assess yourself honestly.
- A tendency to keep increasing bets to try to recover lost money
- Trying to stop gaming but unable to do so
- Lying to family or friends about gaming
- Spending money meant for bills, rent, or food on gaming
- Neglecting work, studies, or family responsibilities
- Feeling restless or irritable when not gaming
- Gaming with borrowed or loaned money
Steps to Get Help
Acknowledge It to Yourself
Admitting the problem is the first step toward a solution. Is gaming getting out of your control? Ask yourself that question honestly.
Set Limits
Use our deposit limit or time-out tools. Set a financial budget and never exceed it.
Contact Us
Speak in Bengali via our 24/7 live chat. We will immediately help you activate self-exclusion on your account.
Seek Professional Help
Gambling addiction is a mental health issue. Speak with a psychologist or counsellor if needed. You are not alone.
Tips for Healthy Gaming
Follow these simple tips to build responsible gaming habits.
Set a Budget First
Decide how much you will spend before you start playing. Once that amount is gone, stop the game — no more.
Play for Entertainment
Gaming is for enjoyment only. There is no guarantee of winning — begin every session with that mindset.
Stick to Time Limits
Decide in advance how long you will play each day. Set a timer and take a break when the time is up.
Do Not Bet on Impulse
Never bet when you are angry, frustrated, or under the influence of alcohol. Play with a calm mind and in good health.
Protection of Minors
tl89 is for those aged 21 and above only. Protecting minors from gaming is our highest priority. Age verification at registration is mandatory and any suspicious account is investigated.
If you have children or teenagers in your household, please use a PIN or password on your device so they cannot access the account. Never share your account details with anyone.
If you find out that a minor is using tl89, inform us immediately at [email protected]. We will take immediate action.
Need Help?
If you are facing a gaming problem, our expert team is by your side at all times. Our live chat service is available in Bengali 24 hours a day, 7 days a week.
Email: [email protected]
Responsible Gaming FAQ
Enjoy Gaming Responsibly
Your safety is our priority. Use all games and services at tl89 with awareness and play with enjoyment.
Our Policies
tl89 always strives to maintain a safe and fair gaming environment. Our platform uses SSL encryption and all data is kept secure. We follow transparent rules to ensure fair play.
To get full information about our bonuses and promotions, read the Terms and Conditions. A welcome bonus of up to 120% worth ৳8,000 is available, subject to a 15x wagering requirement.
In accordance with our Privacy Policy, your personal information is never sold or transferred to third parties.
Transactions and Security
The minimum deposit at tl89 is ৳200 and the minimum withdrawal is ৳500. All transactions can be made via bKash, Nagad, Rocket, and Upay. Withdrawals are generally completed within 30 minutes to 3 hours.
As part of responsible gaming, we advise — never deposit beyond your means. Only use an amount of money whose loss will not affect your life.
For any transaction-related issue or question about responsible gaming, visit our FAQ page or contact us via live chat.